Introductory Start-up: Exceptional Service
Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants! Includes
- A user-friendly 128 page count page Leader Guide
- A set of 3 DVDs for a leader (facilitator) to train a group of participants
- 25 Participant Packages. An easy to read 101 page Participant Book for participants to follow along
- Quality technique card
- Certificate of accomplishment
Service begins the moment a customer comes into contact with you. Words and actions set the tone for your customer's experience. The Exceptional Service program sharpens employee service skills to consistently provide the ultimate customer experience.